 Hello and welcome to the Coast to Coast Storyteller NEWBIE Page! We are so excited to have you on our team and look forward to watching you and your business grow!
This group is setup to guide newbies through their first 12 weeks and then some. Each post you read should correspond with a square on your NEWBIE CHECKLIST. Be sure to use them side by side to help you keep track of where you are. Oh, and as you move through the posts, remember to skim the comments, there may be some nuggets of important stuff there as well! Without further ado, away we go....
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People join Usborne for all sorts of different reasons. Whether it's free books, extra cash or 'Mommy-time', there's no wrong reason. Here are a few of what your fellow Storytellers had to say when they were asked to share their why with us: "I recently scaled back from working full time to working part time b/c I started grad school in December. I liked the idea of being able to make up that loss of income on a more flexible schedule. Plus, I find with 3 kids in a rural area, this type of business gets me out of the house and gives me a break to network with other moms and earn $ at the same time." -Marcie, Michigan "I'm excited to share books and get kids excited about reading at early ages! Being a school psychologist, I recognize the importance of strong literacy skills and hope to spread that to family, friends and beyond." -Heather, New Jersey "I joined because I've been a bookworm since I was a little girl, and really want my kids to share my love of reading. I think Usborne books are fantastic, and the idea of being able to earn them for free is awesome!" -Katie, Washington In the comments below, SHARE YOUR 'WHY' with the group! Be as specific as you can; writing down a goal is one of the first steps to making it happen!!
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| Intro to Your Back Office & Dashboard (5 min) A Tour of Your eCommerce Site (3 min) | While they are so many resources available to you as a new consultant with Usborne Books & More (UBAM), it can be overwhelming to figure out. Here's a quick TOUR of what your resources are and how to best use each of them. YOUR "BACK OFFICE": Your consultant information area at backoffice.myubam. com. This area has your sales, tracking information, videos, 'link to' your eCommerce site, and all sorts of important information. To login, your User ID is your Consultant ID and your password is the last 4 digits of your SS or whatever you change it to. CONSULTANT TOOLBOX: The 'Consultant Toolbox' Icon on your 'Back Office' is a list of resources that you'll use with your business. There is a plethora of knowledge, training, flyers, downloads, tips, logos and much much more found here. While some of it may be dated, the ideas are all there and ready for you to soak up. YOUR ECOMMERCE SITE: The eCommerce site gives your customers the opportunity to shop online in your own virtual bookstore. Throughout the year, Usborne Books & More offers special internet sales and web specials. It also allows visitors to easily sign-up to become a consultant. The site is easy to navigate and is maintained by EDC. Your eCommerce site address is: consultantID.myubam.com (no www, no http:// - just keep it simple) |
FACEBOOK GROUPS: You have already been added to the 'Coast to Coast Storyteller' FB Page which is our team page. This is a great place to receive the latest training information and communications from HO. You should feel free to ask questions, share ideas and build relationships with fellow Uzzies using this page.
Additional FB Groups that focus on specific areas of business, (product knowledge, school & library market, promoting up) are available to you. If you think these FB Groups might be beneficial to you, please let your Team Leader know as she'll get you set up.
CONSULTANT GUIDE: Your Consultant Guide is an amazing resource to help guide you through setting up your business as well as help you run an ethical and positive business. It is recommended you read through your Consultant Guide several times during your Incentive Period (as terms and practices become more familiar to you) and ask your Leadership Team when/where further explanation is needed.
TRAINING EVENTS: In addition to the online training offered by our team, Home Office sponsors several larger, in-person training throughout the year. The National UBAM Convention is held annually in Tulsa, Oklahoma, typically in June. Occasionally there might be various Regional Training Events (including those that celebrate #DayofUBAM) held throughout the US; for more information on the next training near you, speak with your Team Leader.
Additional FB Groups that focus on specific areas of business, (product knowledge, school & library market, promoting up) are available to you. If you think these FB Groups might be beneficial to you, please let your Team Leader know as she'll get you set up.
CONSULTANT GUIDE: Your Consultant Guide is an amazing resource to help guide you through setting up your business as well as help you run an ethical and positive business. It is recommended you read through your Consultant Guide several times during your Incentive Period (as terms and practices become more familiar to you) and ask your Leadership Team when/where further explanation is needed.
TRAINING EVENTS: In addition to the online training offered by our team, Home Office sponsors several larger, in-person training throughout the year. The National UBAM Convention is held annually in Tulsa, Oklahoma, typically in June. Occasionally there might be various Regional Training Events (including those that celebrate #DayofUBAM) held throughout the US; for more information on the next training near you, speak with your Team Leader.
There are several things you need to do prior to your event; one of them is get the behind the scenes things set-up.
setting up an e-show:
| Here is a quick tutorial with step-by-step instructions on how to setup an event in your 'Back Office'. This will allow you to collect online orders on an event. Please note that setting up an eFair, to collect online orders on a book fair, is a little different then the instructions given below. 1. From your eCommerce Site (ConsultantID.myubam.com) 'Log in' using the email address and password on file with Home Office. If you are new, the password is most likely the last 4 digits of your SS Number. 2. Once logged in, select 'My Account'. This brings you to your eCommerce Site Dashboard. | Are you a more of a visual learner? Watch this video on 'How to Setup an eShow' (2 min) |
3. Select 'ADD EVENT' from the menu on the left hand side.
4. This form will automatically default to the eShow option (which is what you want it to do here). If you were setting up an eFair option, you would want to change this drop down to reflect that.
5. The START DATE will default to today, which is fine. Change the EXPIRATION DATE to reflect your event's needs, noting both the DATE and TIME fields. It is recommended that you leave your eShow open for 24-48 hours AFTER your party ends. If necessary, you can always come back and extend the date at a later time.
6. Next, enter the FIRST and LAST NAME of your Host, this is how guests will identify that they are shopping towards the proper event. If you are self hosting or want to 'jazz things up', you might consider trying something like "First Name: My Totally Amazing VIP, Last Name: CUSTOMER Group".
7. Enter the EMAIL ADDRESS of your Host; this will allow them to receive emails as orders from their event come in. If they do not wish to receive these emails OR you as the consultant are also the host, you can go ahead and leave this field blank.
8. The remaining two fields are for eFairs and can be skipped over when setting up an eShow. Go ahead and select 'SAVE'.
9. Congratulations on successfully setting up an eShow!
10. You can now SHARE the unique link to the event with event-goers, by copying and pasting the Event Link. When they click on the link, it puts them right into the event (reflected by the top toolbar) and now they can now begin shopping!
4. This form will automatically default to the eShow option (which is what you want it to do here). If you were setting up an eFair option, you would want to change this drop down to reflect that.
5. The START DATE will default to today, which is fine. Change the EXPIRATION DATE to reflect your event's needs, noting both the DATE and TIME fields. It is recommended that you leave your eShow open for 24-48 hours AFTER your party ends. If necessary, you can always come back and extend the date at a later time.
6. Next, enter the FIRST and LAST NAME of your Host, this is how guests will identify that they are shopping towards the proper event. If you are self hosting or want to 'jazz things up', you might consider trying something like "First Name: My Totally Amazing VIP, Last Name: CUSTOMER Group".
7. Enter the EMAIL ADDRESS of your Host; this will allow them to receive emails as orders from their event come in. If they do not wish to receive these emails OR you as the consultant are also the host, you can go ahead and leave this field blank.
8. The remaining two fields are for eFairs and can be skipped over when setting up an eShow. Go ahead and select 'SAVE'.
9. Congratulations on successfully setting up an eShow!
10. You can now SHARE the unique link to the event with event-goers, by copying and pasting the Event Link. When they click on the link, it puts them right into the event (reflected by the top toolbar) and now they can now begin shopping!
setting up a facebook party event:
<<COMING SOON>>
As mentioned in the previous step, one of the first steps to successfully launching your new business is to brainstorm a list of people you know who might be interested in learning more about Usborne Books. Try not to prejudge what these contacts' future with UBAM will look like. Let them be the one to make that decision; your job is simple, to share your business with them! Who knows? They may become regular customers, great hostess or fellow teammates of yours...
To help you with this, we've provided you with a worksheet that's been created to help get the wheels turning...we call this the FRANK LIST. The idea is simple, contacts have been broken into 5 categories:
CALL TO ACTION: Print out a FRANK LIST WORKSHEET and start writing! Try to have 100 names on this list – sounds challenging, but you WILL surprise yourself! Keep adding to this list as you go!
When you're 'done' with your list, set a goal of how many people you'd like to reach out to each day or each week to help you spread the word about your new business.
To help you with this, we've provided you with a worksheet that's been created to help get the wheels turning...we call this the FRANK LIST. The idea is simple, contacts have been broken into 5 categories:
- FRIENDS
- RELATIVES
- ACQUAINTANCES
- NEIGHBORS
- KIDS (or people you know through your KIDS)
CALL TO ACTION: Print out a FRANK LIST WORKSHEET and start writing! Try to have 100 names on this list – sounds challenging, but you WILL surprise yourself! Keep adding to this list as you go!
When you're 'done' with your list, set a goal of how many people you'd like to reach out to each day or each week to help you spread the word about your new business.
| How and who you invite guests to a party will make all the difference in your parties' success. Here are a few key points that will really help maximize your parties' potential. 1) Make it PERSONAL. Send guests PERSONAL INVITE (not as a group text or a mass message) but a private message that makes them feel special. Make sure you include their name, a reason why you love these books and the reason you know they'll love these books! 2) You'll need to invite lots of people. Industry statistics show that only a third of people actually RSVP for a party, and of those only half attend. This means if you want to have 15-20 people in attendance, you'll need to invite upwards to 60-75 people. *TIP: Start the inviting process with 8-10 guest who are excited to attend. Get them to RSVP 'Going' and then invite the next round of guests. People will see that there are already a group planning to attend and won't want to miss out on the fun for themselves! 3) Be sure to send REMINDERS. Your guests have the best intentions to come and support you/your hostesses, but sometimes life gets in the way. 4) Share your EXCITEMENT for the party! | |
Parties should be the backbone of your Usborne Books & More Business. How you choose to run a party (format, theme, date/time, etc.) will vary by preference. How you plan and prepare for said party, will greatly effect the success of your event.
What to Say at your Home Show
What to Say at your Home Show
- Quick introduction of yourself & thank your hostess
- Mention the importance of having good books in the home
- Show some wonderful books
- Mention Double Free Books you can offer as a new Consultant
- Mention sign up special
- Help them with their orders and invite them each to have a show and to become a consultant (inviting is nice!)
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additional training:
Because Home Shows & Facebook Parties are so important, there is a ton of training available to you. We highly recommend you take some time to further explore.
- Home Shows
- How to Create Wish Lists
- Pretend Hostess
- Back Office - Resources - Audio Trainings - Home Shows
New Consultants joining Usborne Books & More can choose the New Consultant Kit for $125, or the New Consultant Mini Kit for $75. BOTH KITS include titles from our best-selling series that will offer you a wonderful variety of ages, styles, and topics. Plus a Supply Set including 5 UBAM Catalogs, 20 Mini Catalogs, a Consultant Guide, 50 Customer Order Forms, 10 Host Guides, and a 6 Month E-Business Package.
Let's take a few minutes to review the titles (or like titles) that are in the box:
New Consultant Mini ($75) kit:
| 10 TITLES:
...and a couple 'surprise' titles to round things out! |
New consultant full ($125) kit:
| 20 TITLES:
...and more to make this kit an AMAZING value! |  |
How to take an order:
<<COMING SOON>>
out of stock - out of print
 | From time to time, items will go out of stock or even out of print during each catalog season. Orderpro Online will color code these items to help identify which item is available, out of stock, or out of print. Listed below is the color key and a definition of what each color means. When an out of stock book is ordered within the first seven days of it going out of stock, you will receive a Book Buck. The Book Buck is shipped with the order as part of the yellow packing slip. The out of stock list is updated each time there is a change. Any dates given are approximations; do not re-order the title until it is removed from the list. To check the status of titles go to your Back Office page. Back Office - Essentials - Out of Stock List |
entering orders...
For information on how to place orders through OrderPro, see '#16 - USING ORDERPRO'.
| Your commitment to your business is to schedule 4-6 parties/events within your first 30 days. Even if you only plan on working one party a week in the future, make 6 bookings now and you’ll not only gain confidence, but also you will have earned back the cost of your New Consultant Kit. Check out this video by Director, Camille Steiner where she shares creative ideas on who with, where and how to get bookings. | |
what to say?!
Do you know that the AVERAGE number of calls a new consultant will will make before they decide this business won’t work for them? 3, yes I said 3! Why? Because they have announced their business, not asked!!
New consultants will say things like “let me know if you need some new books” “I am excited about my new business”. There is NO question.
Instead, ASK them to book a party, say something like ” I am so excited about my new business. Could you be one of my 2 hostesses to help launch my business and share these amazing books with your friends?”
When you have a few minutes to make phone calls, you can go right to your FRANK LIST or BOOKING NOTEBOOK (see below) and start calling. This eliminates time spent deciding who to call and searching for contact information. Once you have your contacts set up, try to 5 contacts each day to get your calendar as full as you would like it.
If you can do five calls a day, you will be amazed at the results you see in your calendar, your business, and your bank account!
New consultants will say things like “let me know if you need some new books” “I am excited about my new business”. There is NO question.
Instead, ASK them to book a party, say something like ” I am so excited about my new business. Could you be one of my 2 hostesses to help launch my business and share these amazing books with your friends?”
When you have a few minutes to make phone calls, you can go right to your FRANK LIST or BOOKING NOTEBOOK (see below) and start calling. This eliminates time spent deciding who to call and searching for contact information. Once you have your contacts set up, try to 5 contacts each day to get your calendar as full as you would like it.
If you can do five calls a day, you will be amazed at the results you see in your calendar, your business, and your bank account!
booking notebook
A booking notebook is a resource of people to contact to purchase books, have home shows, or join you. To create a booking notebook, get a spiral-bound notebook and a pen. At the top of the first 22 sheets in the notebook, write a heading. The headings are:
- Neighbors, current & previous
- Relatives
- New Parents
- Working Moms
- People from Holiday Card List
- Day-Care Centers
- Preschools
- Families with Young Children-baby/toddler/preschool
- Families with Elementary Age Children
- Families with Middle School or Older Children
- Grandmothers
- Friends from School/College
- People from Religious Organizations
- People from Child-related Organizations, soccer, gymnastics
- Colleagues from work (or spouse’s work)
- New Acquaintances
- Craft Festivals / Holiday Bazaars
- Doctor and Dentist Offices
- Charity Groups / Social Clubs
- Teachers
- Homeschoolers
- Stay-at-Home Moms
Your FRANK LIST will help you identify potential Hostesses, but then what?! Below are a list of HOSTESS BENEFITS you have to offer, as well as some great HOSTESS COACHING tips to ensure she gets the most from her party.
hostess benefits:
*Effective October 1, 2016
Usborne Books & More party hosts are eligible for the following Standard Host Rewards when the party sales reach $100+ and there is at least one booking.
MERCHANDISE ALLOWANCE: These free books are awarded based on the party’s sales volume. HALF-PRICE BOOKS: These books are provided at half of their full-price value. There is a limit to the amount that can be redeemed in this category, based on the party’s sales volume.
In addition, the host may be eligible for the Monthly Host Special or Double Free Books after meeting the sales and booking requirements specified on the rewards charts. These rewards are provided as follows:
MONTHLY HOST SPECIAL: This special varies from month to month and will be announced monthly via a rewards chart issued by Home Office. This special builds on the standard Host Rewards.
DOUBLE FREE BOOKS: This category is available only to consultants who are in their Incentive Period (first 12 weeks). Consultants who are in their Incentive Period can opt to offer either Double Free Books or the Monthly Host Special, whichever provides the most rewards for the host. -- The host also may be eligible for additional Party Bonus Books, offered at the consultant’s discretion as an added incentive:
PARTY BONUS BOOKS: This category allows the consultant to provide the host with up to $50 of additional books at 65% off when the host has met certain consultant-determined goals such as reaching a certain number of orders, number of guests, number of parties booked, etc.
*Hosts are responsible for the shipping fee on their free and discounted books, charged at 8% of their full price value or $6, whichever is more. Tax is charged based on the delivery zip code and is applied to the discounted book price along with a $2 host fee.
* Consultants are allowed to host their own events to help launch and build their businesses, and can redeem host rewards off of these parties when they have met the requirements outlined above.
MERCHANDISE ALLOWANCE: These free books are awarded based on the party’s sales volume. HALF-PRICE BOOKS: These books are provided at half of their full-price value. There is a limit to the amount that can be redeemed in this category, based on the party’s sales volume.
In addition, the host may be eligible for the Monthly Host Special or Double Free Books after meeting the sales and booking requirements specified on the rewards charts. These rewards are provided as follows:
MONTHLY HOST SPECIAL: This special varies from month to month and will be announced monthly via a rewards chart issued by Home Office. This special builds on the standard Host Rewards.
DOUBLE FREE BOOKS: This category is available only to consultants who are in their Incentive Period (first 12 weeks). Consultants who are in their Incentive Period can opt to offer either Double Free Books or the Monthly Host Special, whichever provides the most rewards for the host. -- The host also may be eligible for additional Party Bonus Books, offered at the consultant’s discretion as an added incentive:
PARTY BONUS BOOKS: This category allows the consultant to provide the host with up to $50 of additional books at 65% off when the host has met certain consultant-determined goals such as reaching a certain number of orders, number of guests, number of parties booked, etc.
*Hosts are responsible for the shipping fee on their free and discounted books, charged at 8% of their full price value or $6, whichever is more. Tax is charged based on the delivery zip code and is applied to the discounted book price along with a $2 host fee.
* Consultants are allowed to host their own events to help launch and build their businesses, and can redeem host rewards off of these parties when they have met the requirements outlined above.
hostess coaching:
Quite simply – keep in touch with her.
When you book your home show your hostess is super excited.
She has just talked with you, seen the books maybe, heard your excitement.
This excitement is something that we want to help extend all the way through her show!
There are ways we can help with that.
WHEN YOU DATE THE SHOW:
CALL 1-2 DAYS AFTER DATING THE SHOW:
5 DAYS OR SO PRIOR TO THE SHOW:
DAY BEFORE OR DAY OF CALL:
When you book your home show your hostess is super excited.
She has just talked with you, seen the books maybe, heard your excitement.
This excitement is something that we want to help extend all the way through her show!
There are ways we can help with that.
WHEN YOU DATE THE SHOW:
- Go through the hostess guide with her
- Show her where to make her guest list, and her wish list
- You might even help with ideas for her guest list while talking about it –
- Neighbors, family, friends from jobs (her's & her spouse’s), grandparents, teachers, friends from organizations – church, kids’ soccer, moms group, etc…
- Help her realize that inviting from various circles of her life will help make for a great show, because there will be many more bookings at shows where the friends are from various circles. That guest looks around the room and realizes there are many more people they know that aren’t there.
CALL 1-2 DAYS AFTER DATING THE SHOW:
- Confirm date and time
- Build excitement
- Explain hostess benefits (listen for how much detail she wants here – sometimes we tend to give too much info)
- Ask her to “over invite” – invite 30-40 people via phone or text
- Explain the importance of the personal invitation – not just rely on fb message or postcard reminder – personal invitation of the phone
- Explain her eshow – (already have that set up before you call – email the link as well so she can copy and paste it)
- Mention the Kit (Join Now) Special if she or someone she knows might be interested – let her know you’re building your team.
5 DAYS OR SO PRIOR TO THE SHOW:
- Keep her excitement up
- Checking into see who has RSVP’d yes or maybe
- Remind her to telephone/text her guests and remind them to come see the books
- Remind her to keep the snacks simple and spend her time touching base with people
- If she is seeming not as inspired at the moment to give her a boost of excitement about new titles/special/a specific book I’m bringing.
DAY BEFORE OR DAY OF CALL:
- This is the final call usually...
- Let her know the status of her eshow orders – another quick email to her out of town friends with the link might be great
- Let her hear your confidence that this will be an awesome show
- Get any directions needed
- Let her know when you will arrive...Actually arrive when you say you will
hostess coaching tips:
Your Leadership Team has developed a FB Party Checklist that will help keep you, your hostess and your party organized.
- When you are in contact with your hostess this often, you’re building a great relationship and they don’t often need to postpone.
- Sometimes the hostess does more texting or FB messaging with you than actual phone calling, so some of these might be not telephone calls but maybe by text or fb messaging or even email (however in the past year we’re seeing not as much email communication going on).
- Staying in contact with her and keeping her excitement up, so she can then transfer that excitement to her friends – that’s what it’s all about!
- Some consultants find that a game, like a Hostess Coaching BINGO will help motivate their Hostess to give 110% to ensure her party is amazing.
- Remember that the simple point here is….keep in good contact with your upcoming hostesses!
You’re excited, enthused, and raring to set off on a new adventure! Your attitude is contagious. It is the perfect time to find some friends and enjoy the Usborne Books & More experience together...
Did you know? For every person you recruit within your first 12 weeks, you can choose $25 worth of FREE BOOKS. There is no limit to how many people you can recruit or how many free books you can earn.
Recruiting tip:
The more you recruit, the grander your business will be come. Sharing this business with others is one of the most generous things you can do. If you’re feeling uncomfortable recruiting, it’s time to think about THEM rather than yourself. It’s all about THEM!” -NancyAnn Wartman
You can share this business with new acquaintances – anywhere there are lots of other moms! For example: the pool, playground, children’s museum, etc.
Watch for friendly-looking moms and strike up a conversation with one (as you probably would do anyway)…
“Hi! Your son looks like a climber too!” (as our sons are both climbing the stairs, or whatever is there to climb on)
You just start talking about your kids, smiling, making friends. Then you ask, casually, “Are you home with your children or do you work outside the home?”
LISTEN to her answer because it’s very important to you! She’ll usually tell you about herself 99% of the time, she’ll ask you the same question when she’s done telling you about herself. What might you say when she says “And how about you, do you work outside the home or are you home with your children?”
You might say something like “I feel like I have the best of both worlds – I get to be home with my children and I work with Usborne Books & More, which has awesome educational children’s books – we do home shows, work with schools and libraries and help other moms, like yourself, do this too!” (give them time to respond)
"Have you ever thought of doing something like this?”
We don’t want to just brag about ourselves or push, we want to invite them – let them know that it’s something that they could do too.
If they said “I stay home because I really want to be with little Johnny, but it sure does stretch the budget!”, then you have something to work with. Many mothers don’t realize that there is this opportunity to have the best of both worlds – make money while being able to put your family first.
Don’t push, don’t rush it, there’s no hurry, we have all the time in the world – just share
Always have a few books in the car available to show. You can have a conversation like this ANYWHERE! Sometimes you can encourage people to ask YOU about your business by wearing a pin or button everywhere, or by having an Usborne Books & More name tag on your diaper bag, or carry an Usborne Books & More tote – whatever you feel comfortable with. Remember, you aren’t being pushy, you are being inviting, you are offering to SHARE an opportunity that could change someone’s life.
WHAT ARE YOU WAITING FOR?
SHARE THE USBORNE OPPORTUNITY TODAY!
Be sharing and caring and SMILE!
You can share this business with new acquaintances – anywhere there are lots of other moms! For example: the pool, playground, children’s museum, etc.
Watch for friendly-looking moms and strike up a conversation with one (as you probably would do anyway)…
“Hi! Your son looks like a climber too!” (as our sons are both climbing the stairs, or whatever is there to climb on)
You just start talking about your kids, smiling, making friends. Then you ask, casually, “Are you home with your children or do you work outside the home?”
LISTEN to her answer because it’s very important to you! She’ll usually tell you about herself 99% of the time, she’ll ask you the same question when she’s done telling you about herself. What might you say when she says “And how about you, do you work outside the home or are you home with your children?”
You might say something like “I feel like I have the best of both worlds – I get to be home with my children and I work with Usborne Books & More, which has awesome educational children’s books – we do home shows, work with schools and libraries and help other moms, like yourself, do this too!” (give them time to respond)
"Have you ever thought of doing something like this?”
We don’t want to just brag about ourselves or push, we want to invite them – let them know that it’s something that they could do too.
If they said “I stay home because I really want to be with little Johnny, but it sure does stretch the budget!”, then you have something to work with. Many mothers don’t realize that there is this opportunity to have the best of both worlds – make money while being able to put your family first.
Don’t push, don’t rush it, there’s no hurry, we have all the time in the world – just share
Always have a few books in the car available to show. You can have a conversation like this ANYWHERE! Sometimes you can encourage people to ask YOU about your business by wearing a pin or button everywhere, or by having an Usborne Books & More name tag on your diaper bag, or carry an Usborne Books & More tote – whatever you feel comfortable with. Remember, you aren’t being pushy, you are being inviting, you are offering to SHARE an opportunity that could change someone’s life.
WHAT ARE YOU WAITING FOR?
SHARE THE USBORNE OPPORTUNITY TODAY!
Be sharing and caring and SMILE!
recruiting images:
Write your own success story (wyoss):
The WRITE YOUR OWN SUCCESS STORY is an important part of your success with UBAM. Essentially, if/when you are able to reach these benchmarks, you are accomplishing great things with your new business and are rewarded accordingly.
The following chart illustrates the WYOSS goals and rewards:
For more goals and rewards, keep reading...
The following chart illustrates the WYOSS goals and rewards:
- The first goal is reached when you sell $1000 and is rewarded withSuccess Kit I.
- The second goal is reached with $2000 in sales AND 1 Recruit and is rewarded with $25 in Free Books and Success Kit II.
- $3250 and 2 Recruits, you'll earn $100 in Free Product.
- $4500 NET and 2 Recruits, you'll earn $100 Cash.
For more goals and rewards, keep reading...
So, who's up for earning ALL LEVELS of the WYOSS?!
Let's set a goal and make it happen!
There are many different ways to get recognized for your achievements with Usborne Books & More...and occasionally the recognition comes with a prize! Below are a few ways our Home Office rewards us for our efforts.
HOme office challenges (hoc):
  | HOME OFFICE CHALLENGES (HOC) are monthly challenges provided by Home Office as extra incentives for meeting sales and recruit goals. These are completely optional to try for, but who doesn't love free prizes?! The first level of achievement, HOC 1, is awarded to you with $1000 in sales, The second level, HOC 2 is awarded to you with $2000 in sales AND one recruit. Occasionally there are additional levels/prizes offered by Home Office that might include a 3rd level, Connect 3 or additional trip points to be earned. HOC is a great benchmark to meet, and doing so consistently will help your business stay healthy and/or grow. If you would like help developing a plan to reach HOC, reach out to your Team Leader and work together to figure it out. |
TRIp INCENTIVE contests:
| UBAM offers an annual Incentive Trip Contest for all active consultants to participate in. Previous destinations have included the Atlantis Resort, Ireland, and a Western Caribbean Cruise. The current (2017) Incentive Trip is to Disney World in Orlando, Florida. From June 1st to January 31st, sales from all Usborne Books & More programs count toward your Travel Points. One Travel Point is earned for each dollar in personal sales and one Travel Point is earned for each dollar in sales submitted by your New Personal Recruits. Additionally there are Bonus Travel Points earned from Promotions, Success Bound Recruits and HO Challenges. For complete details on how you can start earning this amazing trip, click here. |   |
One of the most frequently asked questions of new consultants is “Do I get a DISCOUNT on books?” or “How do I order books using my discount?”
The answer is fairly simple; your DISCOUNT is the COMMISSION you will make as though you were selling the books at full retail. Depending on how books are being sold (through a Direct Sale, as part of a Home Show/FB Party, or at a Book Fair) you’re ‘commission/discount’ will vary between 17 -25%. If the type of order qualifies for 50% back in free books, the less commission you take home…seems backwards we know, but depending on how you use the free book credit, it actually can benefit you more.
If you want to place a small order (less than $85) but also eventually earn free books too, it is recommended that you place your order through an eShow on your eCommerce Site. No matter how you order your books, you'll pay full retail price now and get paid the commission on your weekly (Wednesday) check/deposit.
The answer is fairly simple; your DISCOUNT is the COMMISSION you will make as though you were selling the books at full retail. Depending on how books are being sold (through a Direct Sale, as part of a Home Show/FB Party, or at a Book Fair) you’re ‘commission/discount’ will vary between 17 -25%. If the type of order qualifies for 50% back in free books, the less commission you take home…seems backwards we know, but depending on how you use the free book credit, it actually can benefit you more.
If you want to place a small order (less than $85) but also eventually earn free books too, it is recommended that you place your order through an eShow on your eCommerce Site. No matter how you order your books, you'll pay full retail price now and get paid the commission on your weekly (Wednesday) check/deposit.
commission types:
| Commission ranges from 10-25% depending on the type of sales. As a general rule of thumb, sales that have a higher cash/free book return, pay the consultant a lower amount...but are generally submitted in a much higher volume making it a win-win. Here's a couple of 'Real Life Examples' to help illustrate these percentages: $400 in sales from a home party earn you a 25% commission or $100. When your total Home Show and Web Sales total more than $1000, you earn an additional 4% on these sales. A $1500 Book Fair earns you $255 in commission, and the school $750 in free books. Your monthly numbers go up by $1500. A CFAC Fundraiser, with 30 boxes sold earns you 10% of $3/box...which is $90 in commission, and $900 in sales volume. Benefiting organization earns $390. |  |
Direct deposit:
If you haven't already signed up for Direct Deposit, it is highly recommended you do so. This service provides consultants with electronic delivery of commission/bonus override checks, refund checks, and other disclosures.
Watch for the Home Office Consultant Update email every Tuesday for information as to which orders' commissions are being paid that week. Commission payments are made each Wednesday. Bonuses and team leader override direct deposits will continue to be paid monthly on the 5th business day of the following month. You will receive a separate email notice when they are processed.
Sign up for Direct Deposit at: <<Back Office - My Business - Manage Direct Deposit>>
This is also where you will go to print/download Check Summaries.
Watch for the Home Office Consultant Update email every Tuesday for information as to which orders' commissions are being paid that week. Commission payments are made each Wednesday. Bonuses and team leader override direct deposits will continue to be paid monthly on the 5th business day of the following month. You will receive a separate email notice when they are processed.
Sign up for Direct Deposit at: <<Back Office - My Business - Manage Direct Deposit>>
This is also where you will go to print/download Check Summaries.
TIP: Try being informed instead of just opinionated.
As you continue building your business, you'll want to continue building on your product knowledge too. Here are a few videos, organized by types of book (board, activity, picture/chapter and non-fiction), that we hope will help:
As you continue building your business, you'll want to continue building on your product knowledge too. Here are a few videos, organized by types of book (board, activity, picture/chapter and non-fiction), that we hope will help:
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GOT YOUR KIT?
To better familiarize yourself with the books and the catalog, grab a pack of post-its and find the (below) listed things for each book. Write the answers on a post-it and stick it in the back of the book. Use these handy post-its during your home shows as a cheat sheet!
- Page Number (in the BIG catalog)
- Recommended Age Level
- Other titles in the series?...
- Is the title available as a combined volume (c/v) or collection?
| One of the first things you'll want to do, is announce your new business to all your friends and family. Here's a fun graphic for you to use to spread the word that about Usborne Books! Be sure to include the LINK TO YOUR ECOMMERCE SITE (or direct eShow Link) too, so people can start browsing and getting excited about our books! SAMPLE WORDING: "Hello Friends & Family! I am so excited to announce that I am launching a new business with Usborne Books & More! If you're not familiar with these books already, you're going to LOVE them. They are the most exciting, educational and engaging children's books on the market. Don't believe me?! Check them out for yourself at (your ecommerce site).com!" |  |
domain name:
Some consultants choose to purchase a Domain Name (from a site such as GoDaddy.com) to help brand their business. Like a street address that tells people where you live, a domain helps customers drive directly to your website.
*If you choose to purchase a domain name, make sure you don't also purchase web hosting...HO has this part covered to us. Purchasing a Domain Name should cost you $12-15/year.
*If you choose to purchase a domain name, make sure you don't also purchase web hosting...HO has this part covered to us. Purchasing a Domain Name should cost you $12-15/year.
business cards:
Business Cards are a great tool to help brand and network your new business. There are several different options to order Business Cards but the two sponsored by our Home Office are Moxie Media and Vistaprint.
fb business page vs. fb groups:
<<COMING SOON>>
It's important to follow up with your clients and continue to keep in contact with them. It helps create loyal customers. When you follow up, provide great customer care, and build stronger ties to your contacts, they become your leads, and you set yourself apart from other representatives. However, don't overdo it either! You want your customers to feel like when you call/email, that it is a service to them - one that they appreciate.
Follow the 2+2+2 Program; 2 days, 2 weeks, and 2 months. This program teaches us to follow up two days after a purchase to THANK the customer, two weeks after that to ask how they are enjoying the product, and two months after that to see if they would like to RE-ORDER.
Fortune is in the follow-up:
| BUILDING A TEAM is a key aspect to this business. Aside from the financial perks of growing your team, the amazing relationships you form with fellow Uzzies gives the job heart. HOW TO build a team can be challenging for many, but trust that the more you share the UBAM Opportunity, the easier it becomes. Think about the reasons you joined and the words used to lead you to that choice; then rinse and repeat! Practice your 30 second Commercial and casually work it into conversations with like-minded parents at the park, the bus stop, the dentist office, etc. It's important to not be pushy, but to be sincere and SHARE, then listen for a response. You may just find the opportunity presents itself to simply ask "Have you ever thought about doing something like this?" and just like that you have yourself a recruit! |  |
22. EXPRESS SUCCESS:
PROMOTING TO TEAM LEADER:
Promoting to TEAM LEADER comes with all sorts of perks; a growing team, an extra 8.5% on your personal sales AND sales of your group and the bonus of coaching fellow consultants. BUT, when you promote to Team Leader by the 1st of the month following your first twelve weeks, you'll get even more! You'll earn $300 in free product of your choice AND a $200 Cash bonus.
In deciding to promote to Team Leader you are making a commitment to yourself to work your Usborne Books & More business toward this goal. This is your business and you are the one who will achieve this goal. Your Leadership Team is here to support you in this effort; however we can’t do the work for you.
You can promote to Team Leader in a 3 month push....here's what that looks like:
Month 1
This is your serious recruiting month and you’ll want to set a busy booking schedule for this month and the following one. Look where recruits are coming from and go there more! If you are recruiting at home shows, then you may want to book 2-3 home shows a week during this time.
Month 2
Help your recruits to really get selling – take each of them to your home shows, book fairs, fundraisers or even school calls with you, so they can catch your enthusiasm and learn from what you do and say. (Remember you need 3 people to become Success Bound Consultants ($1000 sales during their first 12 weeks) by the end of the 3rd month, so they really need to get excited about their business!) You need $2750 group sales (at least $1000 personal) this month and your new recruits may or may not carry a lot of that weight for you. You need to be quite active selling this month.
Month 3
This month is the SUCCESS BOUND month. Make sure you have 3 Success Bound recruits by the end of the month. Again, you need $2750 group sales, with at least $1000 personal sales. This month is usually easier to get the sales because your group is into the groove and selling. You really need to watch them to make sure they get their orders in to the home office by the cut off.
SO, WHAT'S THE FIRST STEP?
Complete the Team Leader Application.
<<Back Office - Essentials - Team Leader Application>>.
In deciding to promote to Team Leader you are making a commitment to yourself to work your Usborne Books & More business toward this goal. This is your business and you are the one who will achieve this goal. Your Leadership Team is here to support you in this effort; however we can’t do the work for you.
You can promote to Team Leader in a 3 month push....here's what that looks like:
Month 1
This is your serious recruiting month and you’ll want to set a busy booking schedule for this month and the following one. Look where recruits are coming from and go there more! If you are recruiting at home shows, then you may want to book 2-3 home shows a week during this time.
Month 2
Help your recruits to really get selling – take each of them to your home shows, book fairs, fundraisers or even school calls with you, so they can catch your enthusiasm and learn from what you do and say. (Remember you need 3 people to become Success Bound Consultants ($1000 sales during their first 12 weeks) by the end of the 3rd month, so they really need to get excited about their business!) You need $2750 group sales (at least $1000 personal) this month and your new recruits may or may not carry a lot of that weight for you. You need to be quite active selling this month.
Month 3
This month is the SUCCESS BOUND month. Make sure you have 3 Success Bound recruits by the end of the month. Again, you need $2750 group sales, with at least $1000 personal sales. This month is usually easier to get the sales because your group is into the groove and selling. You really need to watch them to make sure they get their orders in to the home office by the cut off.
SO, WHAT'S THE FIRST STEP?
Complete the Team Leader Application.
<<Back Office - Essentials - Team Leader Application>>.
Preschool book fairs:
Preschool Book Fairs are an easy way to get your feet wet (in a School & Library type environment) AND earn a school 50% in FREE BOOKS.
Book Fairs can look very different from one another, and every book fair is unique to the school and season. Great book fairs can be done with a simple set-up using only books from your Consultant Kit and/or Personal Home Library. You don’t need a big inventory to do a successful book fair...just be sure to have some catalogs available for customers to browse while on-site.
Once a display is set-up, all the consultant needs to do is help people fall in love with the books! As they do you take orders, writing down the child’s and teacher’s names. Have all orders be shipped to you (you do not pay/charge shipping with book fairs) so you can separate & bag each child’s order, arrange them by classroom & take the boxes of bags to the preschool to be distributed to go home with the children.
Here are some ideas to help build the sales
For a more in depth look at Preschool Book Fairs, including specific wording on how to get an appointment, click here.
Book Fair supplies (Posters, Stickers, Brochure to present, School & Home Flyers, etc…) are available to order from Home Office supplies. There are also printable flyers, wishlists, signs, arrows, etc… in the Consultant Toolbox on your Back Office page.
*You must be an “EDUCATIONAL CONSULTANT” to service public and private K-12 schools and libraries. This includes Book Fairs, RFTS, sales to teachers using school funds, booth events on the school or library grounds, teachers’ lounge setups, and such. Please refer to the EC manual (in the EC kit) for details. You may order the EC kit through OrderPro or the Business Supply Store on the Back Office
Book Fairs can look very different from one another, and every book fair is unique to the school and season. Great book fairs can be done with a simple set-up using only books from your Consultant Kit and/or Personal Home Library. You don’t need a big inventory to do a successful book fair...just be sure to have some catalogs available for customers to browse while on-site.
Once a display is set-up, all the consultant needs to do is help people fall in love with the books! As they do you take orders, writing down the child’s and teacher’s names. Have all orders be shipped to you (you do not pay/charge shipping with book fairs) so you can separate & bag each child’s order, arrange them by classroom & take the boxes of bags to the preschool to be distributed to go home with the children.
Here are some ideas to help build the sales
- Have the teachers use your books for story time.
- Have the teachers make Wish Lists (print from Consultant Toolbox) for parents to buy gifts for the classroom along with their personal orders.
- Invite grandparents and others from the community.
- Set up at an evening event if they have something going on where families are invited.
- HELP your customers find more books their family will enjoy, and suggest extras to have on hand for gifts.
- Let parents know ahead of time that you accept credit cards.
- Stand up, smile & enjoy it!
For a more in depth look at Preschool Book Fairs, including specific wording on how to get an appointment, click here.
Book Fair supplies (Posters, Stickers, Brochure to present, School & Home Flyers, etc…) are available to order from Home Office supplies. There are also printable flyers, wishlists, signs, arrows, etc… in the Consultant Toolbox on your Back Office page.
*You must be an “EDUCATIONAL CONSULTANT” to service public and private K-12 schools and libraries. This includes Book Fairs, RFTS, sales to teachers using school funds, booth events on the school or library grounds, teachers’ lounge setups, and such. Please refer to the EC manual (in the EC kit) for details. You may order the EC kit through OrderPro or the Business Supply Store on the Back Office
Here are some SAMPLE SET-UPS of Preschool/Daycare Book Fairs:
scholastic vs. usborne books:
| As you start working with schools (preschool or K-12) and libraries, you'll often run into organizations already working with Scholastic. This is great; children reading books is always great...but let's be honest, we want them to read/buy Usborne Books too! It's important that you explain to organizers that it doesn't need to one or the other. Having BOTH suits the ALL the NEEDS of families. Our books are different than Scholastic's in that we have a wider range of non-fiction, amazing art and activity books. We also have some 'unexpected' twists, like shine-a-light, wind-up and internet linked books. Bring them a few titles and let them touch the books; they'll see that the quality is higher (than Scholastic) and the books will speak for themselves. |  |
-literacy for a lifetime (LFL):
The potential of this program is so vast, it’s amazing!
The idea is that EDC will match funds from businesses, individuals and grants that are used to purchase Usborne and Kane Miller books for a school or organization for the benefit of literacy.
Literacy for a Lifetime incorporates a 50% matching grant for corporate and individual donations to an organization. Example, if a corporation or private foundation has a grant of $10,000 to a local school and it is used to purchase Usborne Books & More products, our Company will match it with an additional grant of $5,000 in our products. If they have a $1000 donation to a children’s home with which they purchase Usborne Books & More products, we can match it with an additional $500 in books.
See www.LiteracyForALifetime.com, created by the UBAM Home Office for more information.
The idea is that EDC will match funds from businesses, individuals and grants that are used to purchase Usborne and Kane Miller books for a school or organization for the benefit of literacy.
Literacy for a Lifetime incorporates a 50% matching grant for corporate and individual donations to an organization. Example, if a corporation or private foundation has a grant of $10,000 to a local school and it is used to purchase Usborne Books & More products, our Company will match it with an additional grant of $5,000 in our products. If they have a $1000 donation to a children’s home with which they purchase Usborne Books & More products, we can match it with an additional $500 in books.
- There is no cap on how large the amount is we will match.
- There is no shipping charged.
- There is no state sales tax charged with a tax exempt certificate. The order is tax deductible.
- You will earn 17% commission on these orders.
See www.LiteracyForALifetime.com, created by the UBAM Home Office for more information.
-Reach for the stars (RFTS):
The Reach for the Stars! program rewards children for reading with free books of their choice as well as new books for their school. RFTS returns a minimum of 100% back to the school and students in a combination of Usborne & Kane/Miller books. A cash fundraiser option is also available.
What is the goal of the program?
The goal of Reach for the Stars!! is for children to develop a daily reading habit during the one to two week period of the RFTS program. Educational experts recommend that children read 30 minutes per weekday.
Who can participate?
This program is designed to benefit any organizational group, such as schools, individual classrooms, clubs, preschools, church groups, home school groups, charities, businesses, and public libraries.
Raising Pledges:
Parents and children request pledges from friends and family members to support the kids’ reading habit. Ask your organization if corporate sponsorships are available.
How do the kids benefit?
They develop a reading routine and receive Usborne & Kane Miller books for participating. Together we can help children discover the joy of reading and give them the opportunity to choose their very own books to keep!
How can your organization benefit?
Reach for the Stars! has flexible options to meet your needs, whether you need books for the library, classroom, community projects, or perhaps cash for a specific purpose. A minimum of 100% of the pledges are returned to the participants and organization in the form of books, or a combination of books and cash with the fundraising option.
What is the goal of the program?
The goal of Reach for the Stars!! is for children to develop a daily reading habit during the one to two week period of the RFTS program. Educational experts recommend that children read 30 minutes per weekday.
Who can participate?
This program is designed to benefit any organizational group, such as schools, individual classrooms, clubs, preschools, church groups, home school groups, charities, businesses, and public libraries.
Raising Pledges:
Parents and children request pledges from friends and family members to support the kids’ reading habit. Ask your organization if corporate sponsorships are available.
How do the kids benefit?
They develop a reading routine and receive Usborne & Kane Miller books for participating. Together we can help children discover the joy of reading and give them the opportunity to choose their very own books to keep!
How can your organization benefit?
Reach for the Stars! has flexible options to meet your needs, whether you need books for the library, classroom, community projects, or perhaps cash for a specific purpose. A minimum of 100% of the pledges are returned to the participants and organization in the form of books, or a combination of books and cash with the fundraising option.
- Minimum 100% return on student pledges – in form of books and/or cash!
- We do all the work – Hassle Free – just choose your free books!
- Earn free award winning educational books of your choice from over 2500 Usborne Books and Kane Miller titles for classrooms and libraries!
- Kids earn free books of their choice too – so excitement about reading extends beyond the program dates!
-Cards for a cause (cfac):
In a nutshell, the Cards for a Cause Fundraising Program offers four (4) boxed sets of 30 beautifully embellished cards with matching envelopes. Boxes are sold for $30 and benefiting organization profits $13* for each box sold, making this a high-return fundraiser!
Quick things to know:
-A minimum of 15 boxes must be sold
-There is no maximum earning potential
-All boxes must be shipped to one address
Who Could Benefit from this Fundraiser?
The number of groups who could benefit from this program is limitless, for example:
Cards for a Cause promo materials and order forms are available in the Supply Store. Printable forms, packets, sample order forms, tally sheets, etc… are also available in the Back Office’s Consultant Toolbox.
For more information on how this simple and fun fundraising program works, visit: Cards for a Cause
OR the (your) official CFAC Website: www.CardsForACauseFundraiser.com/yourID#
Quick things to know:
-A minimum of 15 boxes must be sold
-There is no maximum earning potential
-All boxes must be shipped to one address
Who Could Benefit from this Fundraiser?
The number of groups who could benefit from this program is limitless, for example:
- Cheerleaders/Sports Teams/Dance Teams,etc… for uniforms – travel – competitions
- Churches for summer camps – mission trips – volunteer work
- School Parent Associations – library books – field trips – sports equipment
- Sororities – supporting literacy
- Hospital Auxiliary Groups
- High or Middle School bands, organizations or clubs
- Think about children or groups that do fundraising for something
Cards for a Cause promo materials and order forms are available in the Supply Store. Printable forms, packets, sample order forms, tally sheets, etc… are also available in the Back Office’s Consultant Toolbox.
For more information on how this simple and fun fundraising program works, visit: Cards for a Cause
OR the (your) official CFAC Website: www.CardsForACauseFundraiser.com/yourID#
| This is the FINAL NEWBIE POST here on this page....Congratulations! We've put together a fun 'Scavenger Hunt' of sorts to test you on your knowledge. PRINT IT OUT and when it's completed, redeem it (with your Team Leader) for a special reward. And don't worry if you need help...that's what we're here for! |  |
| storyteller_scavenger_hunt.pdf |
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