Hello and welcome to the Coast to Coast Storyteller NEWBIE Page! We are so excited to have you on our team and look forward to watching you and your business grow!
This group is setup to guide newbies through their first 12 weeks and then some. Each post you read should correspond with a square on your NEWBIE CHECKLIST. Be sure to use them side by side to help you keep track of where you are. Oh, and as you move through the posts, remember to skim the comments, there may be some nuggets of important stuff there as well!
Without further ado, away we go....
People join Usborne for all sorts of different reasons. Whether it's free books, extra cash or 'Mommy-time', there's no wrong reason.
Here are a few of what your fellow Storytellers had to say when they were asked to share their why with us:
"I recently scaled back from working full time to working part time b/c I started grad school in December. I liked the idea of being able to make up that loss of income on a more flexible schedule. Plus, I find with 3 kids in a rural area, this type of business gets me out of the house and gives me a break to network with other moms and earn $ at the same time."
"I'm excited to share books and get kids excited about reading at early ages! Being a school psychologist, I recognize the importance of strong literacy skills and hope to spread that to family, friends and beyond."
-Heather, New Jersey
"I joined because I've been a bookworm since I was a little girl, and really want my kids to share my love of reading. I think Usborne books are fantastic, and the idea of being able to earn them for free is awesome!"
In the comments below, SHARE YOUR 'WHY' with the group! Be as specific as you can; writing down a goal is one of the first steps to making it happen!!
Intro to Your Back Office & Dashboard (5 min)
A Tour of Your eCommerce Site (3 min)
While they are so many resources available to you as a new consultant with Usborne Books & More (UBAM), it can be overwhelming to figure out. Here's a quick TOUR of what your resources are and how to best use each of them.
YOUR "BACK OFFICE": Your consultant information area at backoffice.myubam. com. This area has your sales, tracking information, videos, 'link to' your eCommerce site, and all sorts of important information. To login, your User ID is your Consultant ID and your password is the last 4 digits of your SS or whatever you change it to.
CONSULTANT TOOLBOX: The 'Consultant Toolbox' Icon on your 'Back Office' is a list of resources that you'll use with your business. There is a plethora of knowledge, training, flyers, downloads, tips, logos and much much more found here. While some of it may be dated, the ideas are all there and ready for you to soak up.
YOUR ECOMMERCE SITE: The eCommerce site gives your customers the opportunity to shop online in your own virtual bookstore. Throughout the year, Usborne Books & More offers special internet sales and web specials. It also allows visitors to easily sign-up to become a consultant. The site is easy to navigate and is maintained by EDC.
Your eCommerce site address is: consultantID.myubam.com (no www, no http:// - just keep it simple)
Here is a quick tutorial with step-by-step instructions on how to setup an event in your 'Back Office'. This will allow you to collect online orders on an event. Please note that setting up an eFair, to collect online orders on a book fair, is a little different then the instructions given below.
1. From your eCommerce Site (ConsultantID.myubam.com) 'Log in' using the email address and password on file with Home Office. If you are new, the password is most likely the last 4 digits of your SS Number.
2. Once logged in, select 'My Account'. This brings you to your eCommerce Site Dashboard.
Are you a more of a visual learner? Watch this video on 'How to Setup an eShow' (2 min)
How and who you invite guests to a party will make all the difference in your parties' success. Here are a few key points that will really help maximize your parties' potential.
1) Make it PERSONAL. Send guests PERSONAL INVITE (not as a group text or a mass message) but a private message that makes them feel special. Make sure you include their name, a reason why you love these books and the reason you know they'll love these books!
2) You'll need to invite lots of people. Industry statistics show that only a third of people actually RSVP for a party, and of those only half attend. This means if you want to have 15-20 people in attendance, you'll need to invite upwards to 60-75 people.
*TIP: Start the inviting process with 8-10 guest who are excited to attend. Get them to RSVP 'Going' and then invite the next round of guests. People will see that there are already a group planning to attend and won't want to miss out on the fun for themselves!
3) Be sure to send REMINDERS. Your guests have the best intentions to come and support you/your hostesses, but sometimes life gets in the way.
4) Share your EXCITEMENT for the party!
...and a couple 'surprise' titles to round things out!
...and more to make this kit an AMAZING value!
From time to time, items will go out of stock or even out of print during each catalog season. Orderpro Online will color code these items to help identify which item is available, out of stock, or out of print. Listed below is the color key and a definition of what each color means.
When an out of stock book is ordered within the first seven days of it going out of stock, you will receive a Book Buck. The Book Buck is shipped with the order as part of the yellow packing slip.
The out of stock list is updated each time there is a change. Any dates given are approximations; do not re-order the title until it is removed from the list.
To check the status of titles go to your Back Office page. Back Office - Essentials - Out of Stock List
Your commitment to your business is to schedule 4-6 parties/events within your first 30 days. Even if you only plan on working one party a week in the future, make 6 bookings now and you’ll not only gain confidence, but also you will have earned back the cost of your New Consultant Kit.
Check out this video by Director, Camille Steiner where she shares creative ideas on who with, where and how to get bookings.
HOME OFFICE CHALLENGES (HOC) are monthly challenges provided by Home Office as extra incentives for meeting sales and recruit goals. These are completely optional to try for, but who doesn't love free prizes?!
The first level of achievement, HOC 1, is awarded to you with $1000 in sales, The second level, HOC 2 is awarded to you with $2000 in sales AND one recruit. Occasionally there are additional levels/prizes offered by Home Office that might include a 3rd level, Connect 3 or additional trip points to be earned.
HOC is a great benchmark to meet, and doing so consistently will help your business stay healthy and/or grow. If you would like help developing a plan to reach HOC, reach out to your Team Leader and work together to figure it out.
UBAM offers an annual Incentive Trip Contest for all active consultants to participate in. Previous destinations have included the Atlantis Resort, Ireland, and a Western Caribbean Cruise. The current (2017) Incentive Trip is to Disney World in Orlando, Florida.
From June 1st to January 31st, sales from all Usborne Books & More programs count toward your Travel Points. One Travel Point is earned for each dollar in personal sales and one Travel Point is earned for each dollar in sales submitted by your New Personal Recruits. Additionally there are Bonus Travel Points earned from Promotions, Success Bound Recruits and HO Challenges.
For complete details on how you can start earning this amazing trip, click here.
Commission ranges from 10-25% depending on the type of sales. As a general rule of thumb, sales that have a higher cash/free book return, pay the consultant a lower amount...but are generally submitted in a much higher volume making it a win-win.
Here's a couple of 'Real Life Examples' to help illustrate these percentages:
$400 in sales from a home party earn you a 25% commission or $100. When your total Home Show and Web Sales total more than $1000, you earn an additional 4% on these sales.
A $1500 Book Fair earns you $255 in commission, and the school $750 in free books. Your monthly numbers go up by $1500.
A CFAC Fundraiser, with 30 boxes sold earns you 10% of $3/box...which is $90 in commission, and $900 in sales volume. Benefiting organization earns $390.
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One of the first things you'll want to do, is announce your new business to all your friends and family. Here's a fun graphic for you to use to spread the word that about Usborne Books! Be sure to include the LINK TO YOUR ECOMMERCE SITE (or direct eShow Link) too, so people can start browsing and getting excited about our books!
SAMPLE WORDING: "Hello Friends & Family! I am so excited to announce that I am launching a new business with Usborne Books & More! If you're not familiar with these books already, you're going to LOVE them. They are the most exciting, educational and engaging children's books on the market. Don't believe me?! Check them out for yourself at (your ecommerce site).com!"
BUILDING A TEAM is a key aspect to this business. Aside from the financial perks of growing your team, the amazing relationships you form with fellow Uzzies gives the job heart.
HOW TO build a team can be challenging for many, but trust that the more you share the UBAM Opportunity, the easier it becomes. Think about the reasons you joined and the words used to lead you to that choice; then rinse and repeat! Practice your 30 second Commercial and casually work it into conversations with like-minded parents at the park, the bus stop, the dentist office, etc. It's important to not be pushy, but to be sincere and SHARE, then listen for a response. You may just find the opportunity presents itself to simply ask "Have you ever thought about doing something like this?" and just like that you have yourself a recruit!
As you start working with schools (preschool or K-12) and libraries, you'll often run into organizations already working with Scholastic. This is great; children reading books is always great...but let's be honest, we want them to read/buy Usborne Books too!
It's important that you explain to organizers that it doesn't need to one or the other. Having BOTH suits the ALL the NEEDS of families. Our books are different than Scholastic's in that we have a wider range of non-fiction, amazing art and activity books. We also have some 'unexpected' twists, like shine-a-light, wind-up and internet linked books. Bring them a few titles and let them touch the books; they'll see that the quality is higher (than Scholastic) and the books will speak for themselves.
This is the FINAL NEWBIE POST here on this page....Congratulations! We've put together a fun 'Scavenger Hunt' of sorts to test you on your knowledge.
PRINT IT OUT and when it's completed, redeem it (with your Team Leader) for a special reward. And don't worry if you need help...that's what we're here for!
NOTE: All information posted above is subject to change. As Home Office updates policies and systems, these resources may need to be altered. Please notify the Leadership Team if additional information is available and has not been updated on via the Hub.